Shipping Information

Order Processing

Each order is processed after phone confirmation and based on product availability. Once the parcel is handed to the courier or shipping company, Be Queen is not responsible for any delays (e.g. strikes, force majeure).

Tracking Information

The tracking number is sent via email shortly after the parcel is picked up by the courier company.

Shipping Responsibility

Goods are shipped under the customer’s full responsibility. Please do not accept any package with visible damage upon delivery.

Delivery Methods

  • 📦 ELTA Courier
  • 📦 Geniki Taxydromiki
  • 📦 Box Now (locker delivery)

    • Shipping Costs

    • 🚚 Free shipping for all orders
    • 💰 Cash on Delivery: +€3.10
    • 🌍 International Shipping: Depends on destination

    Shipping Schedule

    Orders are shipped Monday to Friday at 15:00 and Saturday at 11:00 (excluding holidays). Orders placed after cutoff time are processed the next business day.

    Card Payments

    Shipping takes place after cardholder identity verification. This check may take up to 24 hours.

    Remote Areas

    For remote areas, the parcel will be available for pickup at the nearest courier branch.

    COD Right of Refusal

    Be Queen S.P.U.C. reserves the right to refuse orders with cash on delivery, especially if the customer has a history of not receiving packages.